Privacy Policy & Communication Terms

Effective Date: April 2026
Business Name: Freedom Roll Off Dumpster
Location: Lubbock, Texas
Email: contact@freedomrolloffdumpster.com
Website: www.freedomrolloffdumpster.com

1. Overview

At Freedom Roll Off Dumpster, protecting your information and respecting your communication preferences is a priority. This document explains how we collect, use, and protect your data when you interact with our website, services, or communication systems.

By using our website or submitting your information, you agree to the practices outlined below.

 

 

2. How We Communicate With You

When you provide your contact information, you may receive communications related to:

1. Project updates and scheduling

2. Customer service follow-ups

3. Post-service surveys and feedback requests

4. Review invitations

5. Occasional service-related promotions

These communications may be sent via:

1. Text message (SMS/MMS)

2. Email

3. Phone calls

Message frequency depends on your interaction with our services.
Standard carrier and data rates may apply.

 

 

3. Consent & Opt-Out Options

You provide consent when you:

1. Submit a form on our website

2. Request services or estimates

3. Communicate with us directly

You can stop communications at any time:

1. Text Messages: Reply STOP to unsubscribe

2. Help: Reply HELP for assistance

3. Direct Contact: Reach out to remove yourself from all communications

Even after opting out of one communication type, you may still receive messages from other active service interactions unless fully removed.

 

 

4. Information We Collect

We collect information in a few different ways depending on how you interact with us.

Information You Provide:

1. Name, phone number, email

2. Address or service location

3. Project details or service requests

4. Messages, feedback, or survey responses

Automatically Collected Data:

1. IP address and general location

2. Device and browser type

3. Pages visited and time spent on site

Cookies & Tracking Technologies:

1. Analytics platforms

2. Advertising pixels

3. Call tracking systems

5. How Your Information Is Used

Your information is used to:

1. Deliver and manage services

2. Communicate updates and support

3. Collect feedback and improve customer experience

4. Monitor website performance

5. Run marketing and advertising campaigns where permitted

6. Maintain security and prevent misuse

We do not sell your personal information.

 

 

6. Text Messaging Privacy

If you opt into text messaging:

1. Messages may include service updates, feedback requests, or review invitations

2. Message frequency varies

3. You can opt out anytime by replying STOP

Your mobile information will never be sold or shared for marketing purposes.
We only share data with providers necessary to deliver messages or when required by law.

 

 

7. Sharing of Information

We only share information when necessary, including:

Service Providers:

1. Website hosting

2. Analytics

3. Messaging systems

4. Customer communication tools

Legal Requirements:

1. Comply with laws or legal requests

2. Protect our business or users

3. Prevent fraud or misuse

Business Changes:

1. Data may transfer during mergers, sales, or restructuring

8. Data Protection & Security

We take reasonable steps to protect your information, including:

1. Secure systems and monitoring

2. Access control and authentication

3. Routine updates and internal protocols

No system is completely secure. Avoid sending sensitive information via text or email.

 

 

9. Third-Party Links

Our website may link to other websites. We are not responsible for their privacy practices.

 

 

10. Data Retention

We retain information as long as necessary to:

1. Provide services

2. Maintain records

3. Meet legal obligations

When no longer needed, data is securely removed or anonymized.

 

 

11. Your Rights

You may have rights to:

1. Access your data

2. Request corrections

3. Request deletion

4. Opt out of certain data uses

Contact us to exercise these rights.

 

 

12. Cookies & Tracking Choices

You can control cookies by:

1. Adjusting browser settings

2. Using cookie consent tools if available

Disabling cookies may affect functionality.

 

 

13. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

 

 

14. Policy Updates

We may update this policy periodically. Changes will be reflected by updating the effective date.

 

 

15. Contact Information

Business Name: Freedom Roll Off Dumpster
Location: Lubbock, Texas
Email: contact@freedomrolloffdumpster.com
Phone: 806-445-2475